Shipping Policy

Thank you for shopping with Mouseeu. We want your order to arrive safely and on time, every time. Below is a clear and customer‑friendly overview of how we ship your items.

📦 Order Processing

• All orders are processed and shipped within 1–3 business days after payment.
• Once your order ships, you will receive a tracking number by email so you can follow your package at any time.

🚚 Shipping Time

We partner with reliable global carriers to ensure safe delivery.

• North America: 5–10 business days
• Europe: 7–12 business days
• Australia: 7–15 business days

Delivery times may vary due to customs, weather, or local courier delays.

💰 Shipping Cost

• Free shipping on orders over $50.

🧾 Customs & Duties

International orders may be subject to customs or import fees depending on your country.
These charges are the responsibility of the customer.

⏳ Delays & Exceptions

Severe weather, customs inspections, or unexpected global events may cause delays.
If your tracking hasn’t updated for several days, feel free to contact us—we’re here to help.

📮 Need Help?

If you have questions about your order or shipping status, contact us anytime:
customer@mouseeu.com

We’re always happy to assist.